Montague Smash Repairs & Towing Service

Reviews of Montague Smash Repairs & Towing Service

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  Jack Added August 08, 2017

  ★ ☆ ☆ ☆ ☆
  Similar experience to the other reviewers.
  I can express nothing but sheer disappointment towards the level of service and standard of work carried out by these people. We were initially told 3 days and quoted $650-$700, the proprietor himself assured us “this would be alright”. He seemed to forget this quote when we organised to book the vehicle in later that week.
  Fast-forward 3-4 weeks and my father’s vehicle is still not ready to collect, and that quoted figure is now around $1100. After being told it “should be ready tomorrow” 4-5 times we were finally promised that it would definitely be ready this afternoon. We go in to collect the vehicle only to find it bonnet up, covered in dust with one of the workers fitting lights and gluing the grill on. The paint wasn’t even touched up on the front panels, and it was half-buffed. The proprietor (Tony) had nothing to say for himself, and instead retorted with sarcasm when we commented on the fact it wasn’t finished and the work carried out wasn’t what was promised.
  This is not how a proper business is run, hence the reason for me posting this review. Save yourself the headache and ignore the bs they feed you, even if you have to pay a little more... get a real professional to do the job.
  
  

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